How Beacon Mental Health Therapy Practice handles SMS opt-in and consent.

Two SMS programs — both opt-in

Beacon Mental Health Therapy Practice operates two distinct SMS programs over the toll-free number. Customers must explicitly opt in to each; marketing is optional and unchecked by default.

Opt-in flow on the booking form

Consent is collected by the customer’s direct booking interaction with the business—at the moment the phone number is provided, with the disclaimer visible above the submit button.

1. 1 Customer chooses a service and time on the business’s booking page (e.g., businessname.pointmintz.com).
2. 2 Customer enters their mobile number and email at the contact step.
3. 3 The consent disclaimer is shown immediately above the “Confirm booking” button. The transactional checkbox is required to complete booking; the marketing checkbox is optional and unchecked by default.
4. 4 Customer reviews and clicks “Confirm booking”. The booking is recorded with the customer’s explicit consent timestamp.
5. 5 The business sends transactional reminders via Beacon Mental Health Therapy Practice over 866-682-7234 in line with the disclosed frequency.

Verbatim consent disclaimer

This is the exact text shown to the customer at the time their phone number is collected.

{Business Name} is replaced at render time with the actual booking business’s name (e.g., “Mintz Cuts”), so the customer always sees the first-party sender clearly identified.

Sample messages

Examples of messages sent by businesses on Beacon Mental Health Therapy Practice, modeled on Microsoft’s TFV guideline format.

STOP, HELP, and START are always honored

The Beacon Mental Health Therapy Practice inbound SMS handler responds to compliance keywords on every number, regardless of customer status. Replies are automatic and immediate.

• STOP — reply: “You’re unsubscribed from Beacon Mental Health Therapy Practice texts. Reply START to opt back in.” The customer is opted out of all SMS in our records.
• HELP — reply: “Beacon Mental Health Therapy Practice: For help, call 866-682-7234 or email hello@mentalhealththerapypractice.pointmintz.com. Reply STOP to opt out. Msg & data rates may apply.”
• START — reply: “SMS updates are back on. Reply BOOK, CONFIRM, CANCEL, RESCHEDULE, WAIT, or HERE anytime.”
• UNSUBSCRIBE — treated as STOP.

What we don’t do

• We do not share customer phone numbers with third parties for marketing.
• We do not send SMS without explicit booking-form consent.
• We do not require marketing opt-in to complete a booking; marketing is a separate, optional checkbox.
• We do not ignore STOP or HELP. The handler returns the canonical reply within seconds.

Questions or requests

For SMS-related questions, opt-in/opt-out requests, or to report a delivery issue, contact hello@mentalhealththerapypractice.pointmintz.com or call 866-682-7234. See also our Privacy Policy and Terms of Service.